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General AutoCrit Help › 3. Troubleshooting


I can't log in

If you're having trouble logging in to the new site, try having your password re-sent to you. On the log-in page.  Choose the "Forgot password" link found below the Log in button.  A field will appear for you to input your email address.  It's important that the email address you provide matches the address used

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The AutoCrit editor is not working. What do I do?

Most problems with using the AutoCrit Editor are related to your browser. Please try the following: Close your browser completely and log in again. Try accessing AutoCrit with a different web browser such as Chrome, Firefox, or Explorer. Make sure your browser accepts cookies. Make sure your browser allows Javascript. Still having trouble? Contact us

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Why isn't all my text being analyzed?

If your submission is longer than your membership limit, AutoCrit will provide an error message. Current limits are: Gold: 1,000 words per submission Platinum: 8,000 words per submission Professional: No limits! All members can submit as many times as they like per day.

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Why is the AutoCrit word count different?

Counting words sounds like a simple task. In fact it there are several different ways to do it -- and that's why different computer programs come up with different results for the task of counting words. For example is “can’t” one word or two? How about “it’s” or “take-out”? Depending on what you decide to

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