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Troubleshooting bringing in text or running reports in AutoCrit

There are 3 things that usually cause this problem:

    1- The file size is very large (over 100k words) and your browser times out. Easy fix for this is to break your file into sections.

    2- Incompatible file type. We support upload of MS Word .docx and rich text .rtf files. You may need to convert your file to one of these formats first.

    3 – Something in the file is not agreeing with our system. Usually a snippet of hidden formatting code. The fix may be as simple as resaving your file.